AddCal is a tool that event organisers use to share events and collect RSVPs. AddCal does not run the event, sell tickets, send the joining link or change event details. For anything about the event itself, such as tickets, a webinar link, access, the start time or changes to your booking, contact the organiser who shared the event with you.
The page says "Page Not Found" or the event is unavailable
The link no longer points to a live event. This happens when the organiser:
deleted the event,
has not published it yet, or
shared a link that was copied incorrectly or cut short.
Copy the link again from the message you received and check nothing is missing from the end. If it still does not open, ask the organiser for a new link.
The page asks for an access code
If you see "This event is protected. Please enter the access code to continue.", the organiser has protected the event. Only the organiser can give you the code.
Where to find your details
Search your inbox and spam folder for an email with the event's name. Depending on the organiser's settings, you may get a confirmation email after you RSVP and reminder emails before the event. Some organisers send their own emails instead.
A confirmation email includes a calendar file or calendar invite, so you can add the event to your calendar.
To change or cancel your RSVP, use the link in your confirmation or reminder email. If you did not get one, ask the organiser.
If you joined a waitlist, you get an email if a spot opens up.
You do not need an AddCal account to open an event or to RSVP.
What to send the organiser
The event link you clicked.
The email address you used to RSVP, if you RSVPed.
The error message or a screenshot, and the browser you used.
Other problems
Stuck on "verifying your browser" when you RSVP? See Stuck on verifying your browser when you RSVP.
Opened the link inside WhatsApp, Instagram or Facebook and the event won't add? See Adding events from WhatsApp, Instagram or Facebook.
If an event page looks like spam or abuse, click Report Spam/Abuse at the bottom of the page.
For organisers
If people tell you your event link shows "Page Not Found", check whether the event:
was deleted by the organiser,
is still a draft,
was flagged as spam, or
is being opened on the wrong domain after you set up a custom domain. Copy the link again from the event's Share Event tab.
Still stuck? Email [email protected] with the exact link.