If you need assistance with AddCal, our support team is here to help. We offer multiple channels to ensure you receive timely and effective support.
🕒 Support
First Response SLA: We aim to respond to all inquiries within 24 hours during business days.
💬 Contact Channels
1. Live Chat
Availability: Accessible on our website during business hours.
How to Access: Visit addcal.co and click the chat icon in the bottom-right corner.
2. Help Centre
Resources: Find guides, FAQs, and troubleshooting articles.
Access: Navigate to our Help Centre.
3. Email Support
Email Address: [email protected]
Response Time: Within 24 hours during business days.
📝 Create a Support Case
To create a support case, please email us at [email protected] with the following details:
Subject: Brief description of your issue.
Description: Detailed explanation of the problem.
Steps to Reproduce: If applicable, the steps that led to the issue.
Screenshots: Any relevant images or error messages.
Our support team will review your case and respond within our standard SLA.
📚 Additional Resources
API Documentation: For developers, access our API Docs for integration guidance.
YouTube Channel: Watch tutorials and feature overviews on our YouTube Channel.