If you need help with AddCal, you can reach the support team through several channels. The team aims to respond to all inquiries within 24 hours on business days.
Contact channels
Live chat. Visit addcal.co and click the chat icon in the bottom-right corner. Live chat is available during business hours.
Help centre. Find guides, FAQs, and troubleshooting articles in the Help Centre.
Email. Email [email protected] and you will get a response within 24 hours on business days.
Create a support case
To open a support case, email [email protected] with the following details:
Subject: a brief description of your issue.
Description: a detailed explanation of the problem.
Steps to reproduce: if applicable, the steps that led to the issue.
Screenshots: any relevant images or error messages.
The support team will review your case and respond within the standard SLA.
Additional resources
API documentation: if you are a developer, see the developer documentation for integration guidance.
YouTube channel: watch tutorials and feature overviews on the AddCal YouTube channel.